For employees unable to work due to minor illnesses or injuries (e.g., colds, flu, minor injuries).
What’s included:
- Email delivery if approved
- 5-Minute Online Form
- No travel needed, 100% online
Get pharmacist-approved sick and carer’s leave certificates delivered straight to your inbox within the same day for $12.99.

Living in Western Australia? Whether you’re in Perth, Mandurah, Bunbury, Kalgoorlie or Broome, you can request an online pharmacist assessment through MyMedicalCert. Our current service is for eligible adults who need evidence for today’s sick leave or carer’s leave.
The $12.99 assessment covers a request for a one-day certificate for today. A pharmacist reviews your application and, if approved, your certificate is emailed to you, usually the same day. Review times vary. Check your workplace’s evidence requirements before applying.
How it works
01.
Start Your Online Application: Fill out our simple online form with details about your condition and leave requirements.
02.
Consult a Pharmacist Online: Connect with a licensed pharmacist through our secure telehealth platform. They’ll assess your situation and verify your eligibility for a certificate.
03.
Receive Your Certificate: If approved, your certificate is emailed to you. Review times vary.
WA has a distinctive two-system employment framework, evolving community-pharmacy services and significant travel considerations outside Perth.
The WA Government explains that private-sector employees may fall under either the state or national industrial-relations system, depending largely on the employer’s legal structure. Check the correct rules, award or agreement rather than assuming Fair Work applies.
WA Health’s Enhanced Access Community Pharmacy Pilot is designed for trained, authorised pharmacists at participating pharmacies, with broader rollout expected during 2026. Availability can change as the program develops, so confirm the service directly with the pharmacy.
Long distances and limited opening hours may affect access in regional and remote WA. Use Healthdirect’s service finder, call ahead and ask whether a booking is required. Seek urgent or emergency care when symptoms are severe or rapidly worsening.
An online medical certificate is a professional document issued by a licensed pharmacist verifying your inability to attend work due to illness or to care for a family member.
If approved, certificates are usually emailed the same day. Review times vary and a delivery time is not guaranteed. Check your spam/junk folder or contact our support team if you need help.
Our service is affordable at just $12.99, with no hidden fees.
1. Sick Leave Certificate: For individuals unable to work due to minor illness or injury. 2. Carer’s Leave Certificate: For those needing time off to care for an ill or injured family or household member.
Follow these simple steps: 1. Choose the certificate type (Sick Leave or Carer’s Leave). 2. Fill out a short online form. 3. Complete payment securely. 4. Receive your certificate via email within 60 mins.
A pharmacist-issued certificate may be used as workplace evidence, but Western Australia has both state and national industrial-relations systems. Check which system covers your employment and what your award, agreement or workplace policy requires before applying.
It depends mainly on the legal structure of your employer. Incorporated businesses are generally in the national system, while some unincorporated businesses and other employers remain in the WA state system. Use the WA Government checker or contact Wageline if unsure.
It expands access to selected services through trained, authorised pharmacists at participating pharmacies. It is separate from this online certificate service and does not mean every WA pharmacy offers every service.
Confirm the pharmacy’s opening hours, pharmacist availability, service eligibility, fee and booking requirements. If the service is unavailable or your symptoms need treatment, locate the nearest appropriate in-person option through Healthdirect.