For employees unable to work due to minor illnesses or injuries (e.g., colds, flu, minor injuries).
What’s included:
- Email delivery if approved
- 5-Minute Online Form
- No travel needed, 100% online
Fast and Reliable Online Medical Certificates in NSW
Request a one-day certificate for today's sick or carer's leave. A pharmacist assesses your request for $12.99, with a certificate emailed if approved.
- One-day certificates for today
- AHPRA-registered pharmacists
- Secure and private
Need a Medical Certificate in NSW? We’ve Got You Covered
Whether you’re in Sydney, Newcastle, or regional NSW, you can request a pharmacist assessment for sick leave or carer’s leave from home. MyMedicalCert provides an online option for eligible adults who need evidence for today’s absence.
The $12.99 assessment covers a request for a one-day certificate for today. A pharmacist reviews your application and, if approved, your certificate is emailed to you, usually the same day. Review times vary. Check your workplace’s evidence requirements before applying.
How it works
How our Medical Certificate services work
01.
Start Your Online Application: Fill out our simple online form with details about your condition and leave requirements.
02.
Consult a Pharmacist Online: Connect with a licensed pharmacist through our secure telehealth platform. They’ll assess your situation and verify your eligibility for a certificate.
03.
Receive Your Certificate: If approved, your certificate is emailed to you. Review times vary.
Medical certificate guidance for New South Wales
What NSW employees should know about workplace evidence, local pharmacy availability and choosing the right level of care.
Evidence for a day off in NSW
For employees covered by the national workplace system, an employer can request evidence for as little as one day away. Fair Work’s evidence guidance says the evidence must convince a reasonable person; an award, enterprise agreement or workplace policy may be more specific.
Pharmacy access across NSW
NSW Health’s community pharmacy guidance explains that participating pharmacists need relevant training and suitable consultation facilities. Services vary by pharmacy, so use the Healthdirect service finder and call ahead before travelling.
When another care option is better
This online service is intended for straightforward, short absences. For ongoing or worsening symptoms, complex conditions or urgent concerns, choose an appropriate GP, urgent care or emergency service. Healthdirect’s national directory can help locate nearby care in metropolitan and regional NSW.
New South Wales medical certificate questions
An online medical certificate is a professional document issued by a licensed pharmacist verifying your inability to attend work due to illness or to care for a family member.
If approved, certificates are usually emailed the same day. Review times vary and a delivery time is not guaranteed. Check your spam/junk folder or contact our support team if you need help.
Our service is affordable at just $12.99, with no hidden fees.
1. Sick Leave Certificate: For individuals unable to work due to minor illness or injury. 2. Carer’s Leave Certificate: For those needing time off to care for an ill or injured family or household member.
Follow these simple steps: 1. Choose the certificate type (Sick Leave or Carer’s Leave). 2. Fill out a short online form. 3. Complete payment securely. 4. Receive your certificate via email within 60 mins.
A pharmacist-issued certificate may be used as workplace evidence. Fair Work does not prescribe one fixed type of evidence, but it must satisfy a reasonable person and your award, agreement or workplace policy may set additional requirements. Check your employer’s policy before applying.
Yes. Under the national Fair Work rules, an employer can request evidence for one day or less. Give notice as soon as practicable and check whether your award, agreement or workplace policy specifies the evidence required.
Search the Healthdirect service finder, then contact the pharmacy to confirm the service, pharmacist availability, consultation arrangements and fee before visiting.
No. Participation, pharmacist training, private consultation facilities and operating hours differ. NSW Health recommends checking with the pharmacy before you attend.
