Asked Questions
What is an online medical certificate?
An online medical certificate is a professional document issued by a licensed pharmacist verifying your inability to attend work due to illness or to care for a family member.
Who can request a certificate?
Anyone 18 years or older, residing and working in Australia, can request a medical certificate.
How much does it cost?
Our service is affordable at just $12.99, with no hidden fees.
What types of certificates do you provide?
1. Sick Leave Certificate: For individuals unable to work due to minor illness or injury. 2. Carer’s Leave Certificate: For those needing time off to care for an ill or injured family or household member.
How do I apply for a certificate?
Follow these simple steps: 1. Choose the certificate type (Sick Leave or Carer’s Leave). 2. Fill out a short online form. 3. Complete payment securely. 4. Receive your certificate via email within 60 mins.
How long does it take to receive my certificate?
Once approved, certificates are emailed to you within 60 minutes. If it takes longer, please check your spam/junk folder or contact our support team.
Can I request multiple days off?
Certificates are typically issued for 1-2 days. Multi-day certificates are at the pharmacist’s discretion.
Are certificates valid proof of leave?
Yes, pharmacists are authorized to issue medical certificates under the Fair Work Act 2009. However, some employers may require certificates from a doctor, so please verify your workplace requirements.
Is my personal information secure?
Absolutely. All personal and medical information is encrypted and stored securely, compliant with Australian privacy laws.
Can I get a backdated certificate?
No, backdated certificates cannot be issued for legal and ethical reasons.
What payment methods do you accept?
We accept all major credit and debit cards, including Apple Pay, Google Pay, Visa, Mastercard, and American Express.
What if I don’t receive my certificate?
If you haven’t received your certificate within 1 hours, please contact our support team for assistance.
What is an online medical certificate?
An online medical certificate is a professional document issued by a licensed pharmacist verifying your inability to attend work due to illness or to care for a family member.
Who can request a certificate?
Anyone 18 years or older, residing and working in Australia, can request a medical certificate.
How much does it cost?
Our service is affordable at just $12.99, with no hidden fees.
What types of certificates do you provide?
1. Sick Leave Certificate: For individuals unable to work due to minor illness or injury. 2. Carer’s Leave Certificate: For those needing time off to care for an ill or injured family or household member.
How do I apply for a certificate?
Follow these simple steps: 1. Choose the certificate type (Sick Leave or Carer’s Leave). 2. Fill out a short online form. 3. Complete payment securely. 4. Receive your certificate via email within 60 mins.
How long does it take to receive my certificate?
Once approved, certificates are emailed to you within 60 minutes. If it takes longer, please check your spam/junk folder or contact our support team.
Can I request multiple days off?
Certificates are typically issued for 1-2 days. Multi-day certificates are at the pharmacist’s discretion.
Are certificates valid proof of leave?
Yes, pharmacists are authorized to issue medical certificates under the Fair Work Act 2009. However, some employers may require certificates from a doctor, so please verify your workplace requirements.
Is my personal information secure?
Absolutely. All personal and medical information is encrypted and stored securely, compliant with Australian privacy laws.
Can I get a backdated certificate?
No, backdated certificates cannot be issued for legal and ethical reasons.
What payment methods do you accept?
We accept all major credit and debit cards, including Apple Pay, Google Pay, Visa, Mastercard, and American Express.
What if I don’t receive my certificate?
If you haven’t received your certificate within 1 hours, please contact our support team for assistance.
What is an online medical certificate?
An online medical certificate is a professional document issued by a licensed pharmacist verifying your inability to attend work due to illness or to care for a family member.
Who can request a certificate?
Anyone 18 years or older, residing and working in Australia, can request a medical certificate.
How much does it cost?
Our service is affordable at just $12.99, with no hidden fees.
What types of certificates do you provide?
1. Sick Leave Certificate: For individuals unable to work due to minor illness or injury. 2. Carer’s Leave Certificate: For those needing time off to care for an ill or injured family or household member.
How do I apply for a certificate?
Follow these simple steps: 1. Choose the certificate type (Sick Leave or Carer’s Leave). 2. Fill out a short online form. 3. Complete payment securely. 4. Receive your certificate via email within 60 mins.
How long does it take to receive my certificate?
Once approved, certificates are emailed to you within 60 minutes. If it takes longer, please check your spam/junk folder or contact our support team.
Can I request multiple days off?
Certificates are typically issued for 1-2 days. Multi-day certificates are at the pharmacist’s discretion.
Are certificates valid proof of leave?
Yes, pharmacists are authorized to issue medical certificates under the Fair Work Act 2009. However, some employers may require certificates from a doctor, so please verify your workplace requirements.
Is my personal information secure?
Absolutely. All personal and medical information is encrypted and stored securely, compliant with Australian privacy laws.
Can I get a backdated certificate?
No, backdated certificates cannot be issued for legal and ethical reasons.
What payment methods do you accept?
We accept all major credit and debit cards, including Apple Pay, Google Pay, Visa, Mastercard, and American Express.
What if I don’t receive my certificate?
If you haven’t received your certificate within 1 hours, please contact our support team for assistance.
Ready to get started?
Don’t let minor obstacles disrupt your day. Whether you’re unwell or caring for someone who is, our Medical and Absence from Work Certificates provide peace of mind with professional and reliable documentation.
Ready to get started?
Don’t let minor obstacles disrupt your day. Whether you’re unwell or caring for someone who is, our Medical and Absence from Work Certificates provide peace of mind with professional and reliable documentation.
Ready to get started?
Don’t let minor obstacles disrupt your day. Whether you’re unwell or caring for someone who is, our Medical and Absence from Work Certificates provide peace of mind with professional and reliable documentation.