For employees unable to work due to minor illnesses or injuries (e.g., colds, flu, minor injuries).
What’s included:
- Email delivery if approved
- 5-Minute Online Form
- No travel needed, 100% online
Request a one-day certificate for today's sick or carer's leave. A pharmacist assesses your request for $12.99, with a certificate emailed if approved.

If you’re a resident of Victoria, whether in Melbourne, Geelong, Ballarat, Bendigo or Gippsland, you can request an online pharmacist assessment from home. MyMedicalCert provides an option for eligible sick leave and carer’s leave requests for today.
The $12.99 assessment covers a request for a one-day certificate for today. A pharmacist reviews your application and, if approved, your certificate is emailed to you, usually the same day. Review times vary. Check your workplace’s evidence requirements before applying.
How it works
01.
Start Your Online Application: Fill out our simple online form with details about your condition and leave requirements.
02.
Consult a Pharmacist Online: Connect with a licensed pharmacist through our secure telehealth platform. They’ll assess your situation and verify your eligibility for a certificate.
03.
Receive Your Certificate: If approved, your certificate is emailed to you. Review times vary.
What Victorian employees should know about evidence, participating community pharmacies and alternatives when symptoms need further care.
For employees covered by the national workplace system, Fair Work guidance says an employer may request evidence for one day or less. The evidence must satisfy a reasonable person, while an award, agreement or workplace policy may add requirements.
Victoria’s Department of Health describes an opt-in program delivered by pharmacists who complete the required training. Because pharmacies choose whether to participate and which services they provide, confirm availability before visiting.
An online certificate may suit a straightforward, short absence, but it does not replace treatment. For persistent, severe or complex symptoms, use Healthdirect’s service finder to locate a pharmacy, GP or urgent-care service in Melbourne or regional Victoria.
An online medical certificate is a professional document issued by a licensed pharmacist verifying your inability to attend work due to illness or to care for a family member.
If approved, certificates are usually emailed the same day. Review times vary and a delivery time is not guaranteed. Check your spam/junk folder or contact our support team if you need help.
Our service is affordable at just $12.99, with no hidden fees.
1. Sick Leave Certificate: For individuals unable to work due to minor illness or injury. 2. Carer’s Leave Certificate: For those needing time off to care for an ill or injured family or household member.
Follow these simple steps: 1. Choose the certificate type (Sick Leave or Carer’s Leave). 2. Fill out a short online form. 3. Complete payment securely. 4. Receive your certificate via email within 60 mins.
A pharmacist-issued certificate may be used as workplace evidence. Fair Work does not prescribe one fixed type of evidence, but it must satisfy a reasonable person and your award, agreement or workplace policy may set additional requirements. Check your employer’s policy before applying.
The Victorian program is opt-in. Participating pharmacists must complete specific training, and the services available can vary between pharmacies. Contact the pharmacy before attending.
Yes, if the employee is covered by the national Fair Work system. An employer may request evidence for one day or less, subject to the applicable award, agreement and workplace policy.
Use the Healthdirect service finder to check nearby services and opening hours. Call ahead, particularly in regional Victoria, because staffing and service availability can change.