For employees unable to work due to minor illnesses or injuries (e.g., colds, flu, minor injuries).
What’s included:
- Email delivery if approved
- 5-Minute Online Form
- No travel needed, 100% online
Sick and carer’s leave certificates issued by qualified pharmacists and delivered to your inbox in less than an hour for just $12.99.

Residents across South Australia, from Adelaide to Port Augusta, Mount Gambier and the Barossa Valley, can request a pharmacist assessment online. MyMedicalCert provides an option for eligible sick leave and carer’s leave requests without travelling to submit an application.
The $12.99 assessment covers a request for a one-day certificate for today. A pharmacist reviews your application and, if approved, your certificate is emailed to you, usually the same day. Review times vary. Check your workplace’s evidence requirements before applying.
How it works
01.
Start Your Online Application: Fill out our simple online form with details about your condition and leave requirements.
02.
Consult a Pharmacist Online: Connect with a licensed pharmacist through our secure telehealth platform. They’ll assess your situation and verify your eligibility for a certificate.
03.
Receive Your Certificate: If approved, your certificate is emailed to you. Review times vary.
Local guidance on employer evidence, pharmacy availability and choosing care in Adelaide or regional South Australia.
For employees covered by the national workplace system, Fair Work guidance says an employer may request evidence for one day or less. Notify your employer as soon as practicable and check the evidence rules in your award, agreement or policy.
SA Health’s “Where to get care” guidance lists pharmacies alongside general practice, urgent care and virtual services. Opening hours and clinical services vary, so call ahead before relying on a particular pharmacy.
An online assessment may suit a minor, short-term absence. If you need treatment, have persistent symptoms or cannot access the service locally, compare the care pathways listed by SA Health or use Healthdirect’s service finder.
An online medical certificate is a professional document issued by a licensed pharmacist verifying your inability to attend work due to illness or to care for a family member.
If approved, certificates are usually emailed the same day. Review times vary and a delivery time is not guaranteed. Check your spam/junk folder or contact our support team if you need help.
Our service is affordable at just $12.99, with no hidden fees.
1. Sick Leave Certificate: For individuals unable to work due to minor illness or injury. 2. Carer’s Leave Certificate: For those needing time off to care for an ill or injured family or household member.
Follow these simple steps: 1. Choose the certificate type (Sick Leave or Carer’s Leave). 2. Fill out a short online form. 3. Complete payment securely. 4. Receive your certificate via email within 60 mins.
A pharmacist-issued certificate may be used as workplace evidence. Fair Work does not prescribe one fixed type of evidence, but it must satisfy a reasonable person and your award, agreement or workplace policy may set additional requirements. Check your employer’s policy before applying.
SA Health’s “Where to get care” directory explains the available pharmacy, GP, urgent-care and virtual-care pathways. Check current hours and eligibility before travelling.
Yes, for employees covered by the national Fair Work system. Evidence can be requested for one day or less, and a workplace instrument or policy may state what is required.
Yes. Confirm opening hours, whether the relevant pharmacist is available, whether the service is offered, any eligibility limits and the consultation fee—especially outside metropolitan Adelaide.