For employees unable to work due to minor illnesses or injuries (e.g., colds, flu, minor injuries).
What’s included:
- Email delivery if approved
- 5-Minute Online Form
- No travel needed, 100% online
Request a one-day certificate for today's sick or carer's leave. A pharmacist assesses your request for $12.99, with a certificate emailed if approved.

If you live in Queensland, including Brisbane, the Gold Coast, Sunshine Coast, Cairns, Townsville or Toowoomba, you can request an online pharmacist assessment through MyMedicalCert. Choose sick leave for your own absence or carer’s leave when caring for someone.
The $12.99 assessment covers a request for a one-day certificate for today. A pharmacist reviews your application and, if approved, your certificate is emailed to you, usually the same day. Review times vary. Check your workplace’s evidence requirements before applying.
How it works
01.
Start Your Online Application: Fill out our simple online form with details about your condition and leave requirements.
02.
Consult a Pharmacist Online: Connect with a licensed pharmacist through our secure telehealth platform. They’ll assess your situation and verify your eligibility for a certificate.
03.
Receive Your Certificate: If approved, your certificate is emailed to you. Review times vary.
Practical information for Queensland workers, including workplace evidence, the state’s expanding community-pharmacy services and regional access.
For employees covered by the national workplace system, Fair Work guidance allows an employer to request evidence for one day or less. Your award, enterprise agreement or workplace policy may set the process, so provide notice promptly and confirm what your employer accepts.
Queensland Health says specified expanded-scope pharmacy services moved into business-as-usual arrangements in July 2025, while a chronic-conditions pilot continues. Availability still depends on the pharmacy, trained pharmacist and service offered.
Distances and opening hours can matter in regional and remote communities. Confirm availability before travelling, or use Healthdirect’s service finder to compare pharmacies, GPs and urgent-care options. Seek emergency help for severe or rapidly worsening symptoms.
An online medical certificate is a professional document issued by a licensed pharmacist verifying your inability to attend work due to illness or to care for a family member.
If approved, certificates are usually emailed the same day. Review times vary and a delivery time is not guaranteed. Check your spam/junk folder or contact our support team if you need help.
Our service is affordable at just $12.99, with no hidden fees.
1. Sick Leave Certificate: For individuals unable to work due to minor illness or injury. 2. Carer’s Leave Certificate: For those needing time off to care for an ill or injured family or household member.
Follow these simple steps: 1. Choose the certificate type (Sick Leave or Carer’s Leave). 2. Fill out a short online form. 3. Complete payment securely. 4. Receive your certificate via email within 60 mins.
A pharmacist-issued certificate may be used as workplace evidence. Fair Work does not prescribe one fixed type of evidence, but it must satisfy a reasonable person and your award, agreement or workplace policy may set additional requirements. Check your employer’s policy before applying.
Queensland has progressively expanded the conditions participating community pharmacists may manage. That program is separate from this certificate service, but it means local clinical services can differ by pharmacy, pharmacist training and location.
Yes, for employees covered by the national Fair Work system. Evidence may be requested for one day or less, and a workplace instrument or policy may specify the preferred format.
Check the pharmacy’s hours, pharmacist availability and whether the service is offered before travelling. If online assessment is not clinically suitable, use Healthdirect to locate the nearest appropriate in-person service.